Customer Service Administrator:

We currently have a vacancy to work within the sales department.

The successful candidate will interface with a range of external customers and also our internal planning, production, purchasing, design, technical, dispatch and finance teams, to ensure that both customer and company requirements are met.

Training will be provided to ensure understanding of the AS400 is met and processes shown correctly.

Main duties:

• Processing orders and liaising with the customer.
• Raising call-off’s.
• Creating stock sheets.
• Managing stock levels
• Working closely with other departments like the Warehouse and Purchasing.

Qualities from Candidate:

• Strong administrative skills with high attention for detail.
• Confident communicator at all levels.
• Ability to multi-task whilst working on various jobs.
• Able to work both on your own initiative and as part of the existing team.
• Strong computer skills with knowledge of Word and Excel essential.
• You must be able to work under pressure to meet required deadlines.

Working Pattern of Monday – Friday, 9am – 5pm, No weekends:

The hours are 34.5 hours a week, 30 minutes unpaid Lunch or 1-hour unpaid Lunch taken between 12pm – 2pm. Chosen when offer of employment is presented.

We have a lovely office staff room with a fridge, freezer, kettle, toaster, microwave, coffee machine, utensils and water station but do not serve hot food onsite.

Monday - Thursday - 7 hours

9AM– 4:30PM (30-minute break) OR 9AM – 5PM (1 Hour break)

Fridays – 6.5 hours:

9AM – 4:00PM (30 -minute break) OR 9AM – 4:30PM (1 Hour break)

Benefits:

• 25 Days Holidays plus Bank Holidays - run from January 1st – December 31st. A few days of this, usually no more than 5 days, is attained to use for our Christmas shutdown.
• Bank Holidays
• Pension scheme:
• Sickness scheme (Eligible After one continuous year)
• Life Assurance/DIS (Eligible After one continuous year)
• Free Staff parking